F.A.Q.

Supporting Subheading

All our Jewellery is crafted in 22KT/18KT gold and we use Natural Syndicate Diamond Polkis. All the pieces come accompanied with a certificate of authenticity and undergo stringent checks at our inhouse laboratory.

We do offer customizations on all our jewellery, be it changing gemstone colour, using different metal or sizing queries, please get in touch with us on +91  8868866695 or shreyans@chahnajwels.com to assist you further.

While placing your order, just before the check out you will have a box where you can add any comments – feel free to tell us your message there we will make sure it is added.

No, as of now we’re only available online at www.chahnajewels.com and at our stores in Surat.

Handcrafted items are not mass produced meaning each item has a unique display of craftsmanship. Every item has its own character offering authenticity and a guarantee that no two pieces can ever the same.
Our ‘Glow By Maheep Kapoor’, ‘Pretty Polki’ and ‘INAAYT’ collection pieces are handmade hence there would be slight variations in the finished product.

Yes, we have all our jewellery certified by our inhouse laboratory and each piece of Jewellery comes with an accompanying Chahna certificate.

It’s really simple – all you need to do is go to your account, your orders and your order history will be visible. Let us know at shreyans@chahnajwels.com if you need any assistance.

Please refer to the Contact Us section here – Contact Us

Of course you can! Contact us at shreyans@chahnajwels.com or call us at +91  8868866695.

Yes, all Chahna jewellery is handcrafted hence no two pieces can ever be identical.

The color stone stringing is done using non-precious micro-plated wires. This choice is made to support the weight of the heavier stones, as 22kt gold, while exquisite, is relatively soft and may not withstand the load without compromising its integrity.

Please feel free to contact us on any business day between 11.00 A.M – 7.00 P.M. (IST)  at +91  8868866695 or write to us at shreyans@chahnajwels.com

We package all our products with the standard blue box packaging with a satin ribbon and gift tag. If you want any additional packaging or wrapping kindly contact us at shreyans@chahnajwels.com or call us at +91  8868866695 with your order number.

Scroll to Top
Message Us on WhatsApp